Awesome backpacker hostal, great owners. This place is your first stop before hiking the park after you arrive via bus or ferry. I loved it here and it was our start point and end point for hiking Torres Del Paine. Bill is very informative and helpful. The break fast was excellent.
Don't miss 3pm TDP info talk @ Base... - Erratic Rock
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We didn't stay here but attended their daily 3pm talk about the W trek. It's free and pretty helpful. Sam gave a 90 minute talk with helpful info about the trek, accommodation, transportation, food and clothing. Tea, coffee and sweets were offered for donations. You can also rent gear here and "base camp" becomes a pub in the evening. At the end of the talk you have the option of donating to a number of causes recycling fund, Torres Del Paine legacy fun, animal shelter or donate to the staff's gypsy fund.
Gateway to Torres Del Paine - Review of Erratic Rock
If you are going to camp and cook give yourself more than just 1 afternoon after this session to write an itinerary, make refugio bookings and collect what you need. Believe me! I did a lot of research on the net before and thought my itinerary was ideal, but after the talk I added a day and changed the planned sleeping stops, etc etc.. I didn't even follow their recommended 5 day itinerary, but the tips I picked up changed my choices.
We loved the location near the bus station. We loved that we could leave our luggage as we hiked The W. It was free since we stayed with them before and after the trip.